SICPA takes the security and privacy of its contacts about which it holds information seriously. The purpose of this policy is to describe to you the information we may hold about you, explain what we use it for and explain your rights in relation to it. By visiting any SICPA web site, you are accepting the practices described in this Privacy Policy.

What information do we collect?

In general, you can access and consult any SICPA web site without disclosing or revealing any personal information about yourself.

However, in order to better provide you with products and services, certain SICPA web sites may collect one or both of the following types of information from you: Personally Identifiable Information and Non-Personally Identifiable Information.

Personally Identifiable Information refers to information that lets us know the specifics of who you are. Personal information is requested when you order a service, register for an account and send us feedback. For example, this information might include your name, address (both billing and registered), email address, industry and product details, and credit card or other payment information. Such information may be held on our contacts and administration databases either because of the work we have done with you or are currently engaged in, or because we believe you might be interested in receiving material from us about our business and services. This allows us to manage our relationship with you efficiently, improve our web site and the services which we offer to you and to target items of interest we may send to you.

Non-Personally Identifiable Information refers to information that is statistical in nature only and that does not, by itself, identify a specific individual or entity and which depends upon the visiting you do on the SICPA web sites. For example, this information may include the domain from which you access the Internet, the date and time you access any SICPA web site and the Internet address of the web site from which you linked directly to any SICPA web site. This information is used in an aggregate form to make the SICPA web sites more useful and attractive to its users.

Does SICPA share the information it receives?

Information about our clients is an important part of our business and SICPA is not in the business of selling it to others. We share personally identifiable information only as set forth below:

1. By transfer to SICPA subsidiaries and affiliates where it is necessary to meet the purpose for which you have submitted the information. By submitting data on any SICPA web site, you are providing explicit consent to trans-border transmission of data collected on that Web site.
2. By transfer to third party agents and subcontractors which perform certain functions on behalf of SICPA, such as picking up and delivering samples, sending email, removing repetitive information from client lists, analysing data and processing credit card payments. These parties only have access to such information as necessary to perform their functions and may not use it for any other purpose.
3. For any reason if, in SICPA' sole discretion, SICPA believes it is reasonable to do so, including: to satisfy any laws, regulations, or governmental or legal requests for such information; to disclose information that is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Access or other terms and conditions; or to otherwise protect SICPA, its subsidiaries and affiliates.

How does SICPA protect your information?

We follow strict security procedures in the storage and disclosure of information which you have given us in order to prevent unauthorised access. However, the SICPA site contains links to other web sites. SICPA does not control and is not responsible for the privacy practices or the content of these other web sites.

"Cookies" and how SICPA uses them
A "cookie" is a small data file that can be placed on your hard drive when you visit certain web sites. SICPA web sites may use cookies to collect, store and sometimes track information for statistical purposes to improve the products and services SICPA provides and to manage the SICPA telecommunication networks. Third party web sites may also use their own cookies. SICPA does not control use of such cookies and expressly disclaims responsibility for information collected through them.

Your rights

Regarding the information held about you by SICPA, you may, for example, request us to provide you with a list and a description of this information, request us to amend any inaccuracies, or notify us that you do not consent to our continued use of this information by contacting us in the manner set out below.

We also welcome questions and your comments about out data protection policy.

How to contact us?
At any time using one of the methods below:

(i)  by emailing us: info@sicpa.com

(ii) by calling us: +41 21 627 55 55

iii) by faxing us: + 41 21 627 56 11

(iv) by writing to us: SICPA Holding SA
Av de Florissant 41, 1008 Prilly, Suisse

SICPA continually strives to improve its service to its customers and to its potential customers.

Last Update: 7 November 2007