![Digital Identity - needs and issues - 2](/sites/default/files/styles/banner_header/public/2023-07/Digital_Identity_Issues%20and%20Needs_2.jpg?h=09e06cae&itok=VvVvIFUm)
Issues and needs at stake
Today, individuals, organisations and companies suffer from a lack of interoperability, fragmentation and insufficient control over personal data
![Digital identity - Needs and Issues](/sites/default/files/styles/image_links/public/2023-06/SICPA_Digital-Identity_needs%20and%20issues.jpg?h=6270546f&itok=QNrAKwZ1)
As a result, people are exposed to a high risk of identity theft, whereas public and private organisations who face a slow and costly verification process, may be exposed to risks of data theft. They also face a lack of capacity to handle multiple formats.
In a global, physical and digital identity ecosystem, how can we guarantee trustful interactions and bring a peace of mind to all?
Issues of public and private organisations
Organisations may be exposed to risks of data theft and face a lack of capacity to handle multiple formats.
![Digital identity - issues and needs - lack of interoperability](/sites/default/files/styles/image_links/public/2023-06/SICPA-DI-Archi-01-sans-WEB.jpg?h=7d9754e0&itok=VM2p4iwF)
Challenges of organisations
- Data privacy management
- Globally trusted verification
- Data portability
- Interoperability
- Operational viability
Needs of individuals
Low levels of adoption are largely due to the lack of global standards, poor user experience and the limited range of applications.
![Digital identity - nees and issues - handle multiple formats](/sites/default/files/styles/image_links/public/2023-06/SICPA_Digital-Identity_handle-multiple-formats.jpg?h=d7791772&itok=StDRxnnJ)
- Ease of use
- Consent and control
- Re-usability