Jairo
Alencar

What convinced me to join SICPA was the deeply-rooted history and values that the company demonstrates. And also, the link between its activities and technology, security and the development of solutions to make the world safer.

I did not have many years of professional experience. Before joining SICPA I started working in a bank in Systems Support while I was still at university. My role there was to give support to various systems and solutions.

I appreciate everything about this company. The numerous development opportunities offered, the innovative environment in which we evolve every day as well the different benefits provided by SICPA. 

Working at SICPA changed my vision of the world. Indeed, in my previous employment, I was dealing only with people from my country and did not have many chances to meet people from different parts of the world.

At SICPA, I have the chance every day to meet people from other countries, people who have grown up in different cultures which helps me broaden my horizons. Indeed, over the past years, I experienced a significant professional and personal growth on my journey, which has really changed my vision and perspectives for the future. 

The main objective of my work is to ensure that all systems are working properly to deliver the best experience possible to our clients. Therefore, my daily job consists of monitoring these systems to ensure the standard level of excellence of SICPA. To be able to do that in the best circumstances, my day-to-day work also includes research and innovation. 

In a typical day at SICPA, I have the chance to interact with many teams on different projects and I am proud of every single one of them. However, the most challenging for me was a deployment project in Chile for which I was responsible for creating a local IT operational team. I am very proud to have been able to put this in place and provide support and leadership to this great team.  

I am regularly in contact with different teams in different countries such as Ecuador, Switzerland or the US. Some interactions are related to technical issues or improvements, meanwhile other are related to customers’ requirements, follow-ups or solution monitoring. It is a very nice feeling to be able to work so easily with people around the world, unifying our efforts to achieve our common goals. 

As I previously said, since I began working at SICPA, I grew a lot. This possibility of learning every day within the organisation in a multicultural environment is the dimension that I like the most in my job. 

Teamwork, flexibility and adaptability are key skills to do this job successfully. But it also needs a large dose of dedication and passion to be able to always move forward, as in any other position. 

For a very long time, I dreamed of becoming a pilot. I've always had a great affinity for airplanes. Growing up, my dream gradually moved on, but my love of aeroplanes remained intact. To this day, I am always very happy to get on a plane just like when I was a kid.

Sometimes my professional and personal life are connected. Indeed, SICPA has become like my family. More than co-workers, they have really become true friends for me and my associates. They will stay in my life, far beyond the context of SICPA. 

Innovative, Challenging and Welcoming